Stop Overpaying Claims Submitted by Your Channel Partners
Manual management of enormous quantities of channel data puts manufacturers in an extremely vulnerable position. This practice in channel data management hurts productivity and the reconciliation of imperative information. Such information directly impacts forecasting, allocation of resources, budgeting, and operational expenses. Therefore, manual management of channel partner claims results in manufacturers overpaying channel partner claims.
Full-time employees sit in front of spreadsheets trying to manage disparate partner data feeds. As a result, most of their time is spent determining approvals and authorizing payments for hundreds or even thousands of pricing programs. This level of adoption simply falls short. Therefore, unable to sufficiently rein in processing costs while increasing issues with budgeting, resource allocation, and cash flow.
Manual processes and overpaying channel partner claims cause inevitable breakdowns and/or missing elements in critical areas. Such elements directly impact the financial status of your company and the distribution channel. For example:
Accuracy and consistency – resulting in erroneous claims and overpaying channel partner claims
Valid audit trail – electronic process storage and retrieval of data
Reporting – net revenue and sales reports with quantifiable metrics
Ultimately, the indirect sales funnel is far too complex to handle backend rebates without a fully responsive claim management system. Without the technical capacity to accurately approve and validate partner claims, while effortlessly referring back to each POS transaction, understanding the true financial status of a business is flawed.
Without an automated ship and debit process in place, here are some of the areas manufacturers leave themselves most vulnerable to overpaying channel partner claims:
-
Overpaying Channel Partners Claims
Manually keeping track of partner incentive programs and submitted claims. Such practices guarantee inaccurate accounts payable
-
Unreliable Reporting
Manual data collection greatly increases flawed calculations of net revenue. Furthermore, the inability to track each transaction of current and historical POS data deteriorates demand forecasting and overall business productivity
-
Inaccurate Program Reconciliation
Without a price management system that auto-matches volume commitment thresholds or incentive rebate requirements, you have little to no validation of best-performing partners, most profitable programs, or accuracy into estimations of monthly/annual payments to partners
-
Operational Inefficiency
Manual processing of claim-form data means your team is allocating an unnecessary amount of resources and overhead into claim management. However, with price management automation, the workforce can allocate their labor to other (more important) revenue-generating activities
Finally, we’ve added a new price tool for backend rebate claim management to our portfolio of solutions. Automated Distributor Claims Management (ADCM). This tool allows manufacturers to seamlessly analyze complex pricing requirements of programs and validate exactly what should be owed, and what was overpaid to partners.
Computer Market Research’s automated distributor claim management (ship and Debit) application is a Software-as-a-Service (SaaS) solution. It is important to note, that this solution is built on a highly intuitive partner portal platform. This state-of-the-art channel management tool flawlessly aggregates channel data to make selling and incentivizing channel partners easy and efficient.
The CMR claim management module is intended to bring tangible visibility into POS information, end-customers, inventory levels, and claim validation. This not only greatly reduces the threat of human error, but also promotes accurate, comprehensive forecasting capabilities, and eradicates the practice of overpaying channel partner claims.